How successful is your shipping and delivery?
We ensure that all packages are shipped with maximum discretion. We only ship via our longtime courier partners EMS, DHL, TNT and FedEx, for over 10 years in partnership with them, they have always guaranteed a successful discreet overnight delivery of all our customers orders and all their shipping and deliveries are always 100% successful without customs or local officials involvement etc. All orders are shipped from our various shipping points within U.S, China, Australia, Pakistan and Europe. We have established ourselves in different countries, to ensure maximum discretion and highest probability of successful delivery. With customs, we have 99.99% success rate for discreet courier overnight shipping within USA, Canada, & within Europe. And also 99.99% success rate for discreet courier overnight shipping within Australia, New Zealand etc. So we guarantee all our customers of a 99.99% safe worldwide.
What days of the week do you ship?
We ship daily from Mondays to Saturday, from several locations. Orders received on weekends will be shipped the following business day.
What payment methods do you accept in your Online Shop ?
Payment methods options are made available after checkouts
What is the Minimum and Maximum amount i can order at a time ?
Our Minimum order (Sample Order) is quantity that is indicated on our website. Shipping Charges Inclusive. Maximum order there is no limit.
How safe and discreet are your packaging method ?
How are bulk/larger quantity orders shipped ?
If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders
How do you Ship ?
We ship our products world wide and all packages are shipped very discreet.”] Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points in USA, Asia and Europe.
What does your Shipping Guarantee mean ?
If your order has not arrived after 24-36 hrs, please contact us and we will look into it and track the shipment. We will offer you at our sole discretion, one of the following options: refund or free-reshipment. The option offered to you will be determined after consulting with you and according to your previous order history and our loss prevention guidelines. We welcome your feedback after the arrival of your order, it allows us to estimate better the average shipping time for other customers.
What happens if I am not home to collect my order ?
The delivery person will give you call to discuss your parcel delivery with you. In some cases you can arrange a re-delivery.
I need some products that are not shown on your site. Can you get them for me ?
Possibly yes, please email [email protected] with the details of the medication and preferred brand name and the dosage you need. We will notify you by email if it is readily available or once we have added the product to our web site, so you’ll be able to place your order